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Help formulate change

Posted: 20 July 2015
Author: Andrew Hubbard

I had dinner with two former colleagues last week. We spent an enjoyable evening discussing the changes we have seen in our profession over the past decade, particular in relation to tax avoidance.

It got me thinking about what the conversation might be like in another ten years. (It will take us that long to organise another dinner.) I suspect the environment in which we will be working will have evolved beyond recognition.

The scale of HMRC’s ambition for change is huge, and the possibilities digital opens up are almost limitless.

I believe the transformation that HMRC are seeking to achieve is possible. It will lead to more effective tax administration – but getting there in a way that commands the support and confidence of the public and the tax profession will take some doing, to put it mildly.

There will be opportunities to participate in testing the new system. I urge you to take every opportunity. Digital transformation will happen. We must all ensure it happens properly.

Know the facts

The Tax Assurance Commissioner’s report has just been published. The whole document is worth a read, and I recommend the case studies on pages 19 to 22. They offer lessons for everybody.

What struck me was how often disputes become polarised because neither side have established the facts.

Are you sure of the facts when you go into bat on behalf of your clients? I have had to make strategic retreats in the past when new information emerged. It is not a pleasant experience.

Categories: Blog , digital strategy
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