Taxation logo taxation mission text

Since 1927 the leading authority on tax law, practice and administration
Home Saved articles Viewed items Login Contact Free Trial
|

WebChat recommended means of contacting HMRC

© Copyright LexisNexis 2024. All rights reserved.

23 August 2016
Issue: 4564 / Categories: News

Latest round-up includes use of WebChat to contact HMRC.

Agent Update 55 contains a round-up of information for advisers. It includes articles on auto-enrolment and HMRC agent toolkits as well as an update on Working Together.

 

Online services helpdesk

HMRC’s online services helpdesk has been experiencing a high volume of calls. An alternative way to contact the helpdesk is through WebChat. This is a secure online text contact method where agents can electronically send sensitive information such as agent codes and client details.

WebChat is accessed from the online services helpdesk on GOV.UK. After opening the link the WebChat icon will automatically appear. This facility also allows the user to print the text conversation.

 

Telephone scam

A telephone scam involves leaving a recorded message purportedly from HMRC stating that the department is bringing a lawsuit against the individual and is going to sue them. The recipient is asked to call a...

Only subscribers may read the full article

Subscribe Now...

Alternatively, you can register free of charge to read a limited amount of subscriber content per month.
Once you have registered, you will receive an email directing you back to read this item in full.
READERS' FORUM premium icon
Read All
Tax tip: VAT on a supplier invoice Readers’ forum: Mitigating tax on death Readers’ forum: From the frying pan into the fire? Readers’ forum: Do separate payments prevent a VAT registration problem? Readers’ forum: Should French-based chef charge VAT on services?
FIVE WAYS TO MAKE ACCOUNTS PRODUCTION AND TAX EASIER.
Download the exclusive Xero
free report here.

New queries
Please email any questions you might have
to: taxation@lexisnexis.co.uk.

NEWS premium icon
Read All
Warning for agencies using umbrella companies Tax bodies publish ‘principles of digitalisation’ In brief: 25 April 2024 New VAT relief proposed for business charitable donations Statutory due diligence to tackle non-compliant umbrella companies
DEADLINE DATES
CASES premium icon
Read All
Property, including woodland, is entirely residential Condition served no commercial purpose Time in gaol is no reasonable excuse Indemnity payments are not a remittance to the UK RALC Consulting IR35 case returns to the First-tier Tribunal
MOST POPULAR
Warning for agencies using umbrella companies Tax bodies publish ‘principles of digitalisation’ Property, including woodland, is entirely residential Condition served no commercial purpose Time in gaol is no reasonable excuse
Copyright © 2024 LexisNexis
back to top icon