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01 October 2008
Extracts from HMRC's latest issue of Working Together
HMRC have published the latest issue of Working Together on their website.
Extracts follow:
Delays in UTR processing
HMRC say that they are addressing advisers' concerns about the delays in the issuing and notification of UTRs. The latest position is:
- Further resources and training have been directed to the work which has now cleared the backlog.
- The online CWF1 form has been replaced by a bespoke system called KANA a new more efficient e-business solution that is capable of managing high volumes of email. Emailed CWF1s can now be sent direct by the taxpayer or agent to HMRC's central agent authorisation team desktops.
- HMRC are looking at the end-to-end processes for both the issue of 64-8s and UTRs to identify improvements and develop more streamlined systems across HMRC.
- An update and revised guidance on...
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