Help improve HMRC’s guidance

In Guidance for Taxpayers: a vision for the future the Office of Tax Simplification (OTS) offered ‘a strategic review of the general approach to providing guidance for taxpayers’ (see tinyurl.com/otsgftpoct18).

One of the OTS’s recommendations was: ‘HMRC should form an “advice and guidance panel” to advise and support HMRC in this endeavour. The panel could consist of senior HMRC officers respected tax specialists and academics.’

Partly as a response to this recommendation HMRC has established the guidance strategy forum. From its perspective: ‘Delivering top quality guidance that gives customers and their representatives what they need plays a vital role in building a trusted and modern tax system. HMRC is committed to listening to our customers and acting on their feedback. We wholeheartedly encourage people to let us know if we can improve our guidance’ (HMRC spokesperson 2021).

The forum is part of that...