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Help improve HMRC’s guidance

13 April 2021 / Amy Lawton , David Massey
Issue: 4787 / Categories: Comment & Analysis
Help yourself

Key points

  • HMRC makes changes to its guidance following user feedback.
  • HMRC’s reliance statement is more than ten years old and is not easy to find.
  • Its visibility needs to be improved and it will need updating as more taxpayers and advisers shift to using the online services.
  • HMRC is in the process of updating online guidance for Brexit.
  • Let HMRC know about errors in its guidance or thoughts on how to improve it.

In Guidance for Taxpayers: a vision for the future the Office of Tax Simplification (OTS) offered ‘a strategic review of the general approach to providing guidance for taxpayers’ (see

One of the OTS’s recommendations was: ‘HMRC should form an “advice and guidance panel” to advise and support HMRC in this endeavour. The panel could consist of senior HMRC officers respected tax specialists and academics.’

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