We have an elderly client whose only income is the state pension. The pension is 'covered' by her personal allowances and she does not have a tax liability.
Last July, the pension office wrote to our client informing her that it had miscalculated her pension for the last five years. She received a large lump sum from the pension office together with an enhanced monthly pension. The pension office has sent a complete summary of all years showing the increased pension.
Please reach out to customer services at +44 (0) 330 161 1234 or 'customer.services@lexisnexis.co.uk' for further assistance.







