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Live testing begins on mail scanning

10 May 2011
Issue: 4303 / Categories: News , Admin
Review of policy for returning original documents

In February, HMRC announced changes to the way they would handle incoming mail for enquiries into taxpayer returns, digitally scanning items in accordance with BSI DISC PD0008, the British Standard document Legal Admissibility and Evidential Weight of Information Stored Electronically.

The Revenue is now live-testing all aspects of the centralised scanning process before the main roll-out, which will start in September, and the department has provided the following updates to the process:

  • A single PO box address will identify mail that is part of the live test.
  • In response to feedback, HMRC are reviewing their policy for returning original documents.
  • It will still be possible to send correspondence via recorded delivery and fax letters and documents. The fax number for correspondence that is part of this process will appear on relevant correspondence.


Issue: 4303 / Categories: News , Admin
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