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Action points

12 November 2013
Issue: 4428 / Categories: For Action , Admin

Jobs to share around your office

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  • It can be very frustrating talking to officials but there is never an excuse for threatening or abusive behaviour. Some “soft skills” training about handling difficult situations may be appropriate so that you and your staff are well prepared to deal with any situation.
  • In J Taylor (deceased) had the taxpayer’s son completed a tax return to deal with his late father’s tax affairs instead of a form R27 he would have had a statutory right of appeal.
  • Where enquiries were opened into claims made through the tax return to relate back losses consider whether in the...

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