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Issue:
4585
/
Categories:
Comment & Analysis
, digital strategy
, HMRC staffing
, office closures
, Working Together
, Policy
Get on board
KEY POINTS
- In the past a simple phone call to HMRC could resolve many problems.
- The closure of local offices put an end to close working.
- Many in the profession regret the end of face-to-face Working Together meetings.
- High-level representation at professional body level has tried to resolve serious issues.
- The new Working Together digital format should fenable greater agent involvement.
- Be ready to register and use this opportunity of direct feedback to HMRC.
Back in the day – for those of us able to remember what tax was like in the early 1970s and before – there was really no such thing as endemic procedural issues that could not be resolved with HMRC. Problems that arose on a day-to-day working basis could generally be resolved...
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