Key points
- Research was carried out to help HMRC update its understanding of taxpayers’ readiness to move to making tax digital.
- About a quarter of taxpayers interviewed in the research carried out by IPSOS were described as ‘capable but disengaged’.
- Many taxpayers are concerned about how easy it will be to use MTD compatible software.
- Few respondents could envisage that MTD would be beneficial to their business.
- Taxpayers with smaller incomes consider that HMRC should provide free or inexpensive software.
- Some older taxpayers suggest that having to deal with MTD will lead them to retire.
- HMRC must start informing the public more widely about the forthcoming changes.
For some extraordinary reason the results of a recent survey into taxpayer readiness for making tax digital (MTD) for income tax brought to mind the 2007 ‘Comic Relief’ sketch when Lauren Cooper (Catherine Tate) met Tony Blair. All the hype on one side...