Key points
- Over the past two years those dealing with estates have faced delays of several months.
- During the pandemic receipts for tax paid were not issued – HMRC can now send receipts directly to the Probate Service.
- Complex estates may now use email communication.
- The centralised Probate Service is still slower than the old regional Probate Registries system.
- The probate process is finally taking steps towards becoming increasingly digital.
The pandemic has had a sustained impact on millions of people everywhere. Government departments were not immune: staff were suddenly forced to work from home as Covid-19 spread throughout the population. For those dealing with the probate process the ensuing challenges were further compounded by two additional factors: the redeployment of tax experts from the inheritance tax department at HMRC to Brexit taskforces; and changes to the Probate Service’s operation which had started to take effect before the...