HMRC delays and how they can be reduced

Areader’s sentence: ‘I am flabbergasted that HMRC has the nerve to make a public statement that registration delays have now been dealt with’ (‘Feedback’ Taxation 17 June 2021 page 20) prompted me to ask: what is the current state of play with HMRC’s processing times not just with registration forms (VAT1) but also deregistration forms (VAT7) error correction submissions (VAT652) and option to tax elections for property (VAT1614A/H)? These forms are commonly submitted to HMRC by owners and advisers.

Accountants have also asked me about problems with HMRC delays mainly because they are being chased by clients who want to get on with their business deals. It is not easy – we all acknowledge the practical difficulties of the coronavirus pandemic and the incredible work that HMRC has done to manage the various government support schemes. Other issues have rightly taken a...