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Payroll errors affect a quarter of all UK employees

05 July 2024
Issue: 4944 / Categories: News

A quarter of all PAYE employees have received an incorrect pay cheque at least once reveals new research from the Global Payroll Association (GPA).

The association commissioned a survey of 4 248 UK employees who are currently paid via PAYE to learn how frequently errors in payroll occur the impact they have on employees and how long the mistakes take to rectify.

Where errors have happened the mistake in 78% of cases was that the employee was paid too little. In 19% the employee was paid too much and in 3% they weren’t paid at all.

In almost half of cases (46%) the mistake arose from human error when calculating the employee’s wages.

In over half of cases (56%) mistakes with pay cheques take more than a week to be corrected while only 13% of errors are fixed on the same...

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