Key points
- A key opportunity in the next phase of digitalisation is greater personalisation.
- The single customer account has the greatest potential for transforming UK tax administration.
- Making better use of data is key to making a success of digitalisation.
- ‘For global tax purposes the uses to which blockchain could be put are limitless’.
- Programmable digital currencies hold huge potential for the improvement of tax administration although with potential political and civil liberties issues.
In my last article for Taxation (20 January 2022 page 8) I looked at the ways in which technology is being used by tax practitioners and businesses highlighting technologies covered in my report The Tax Technology Horizon published by Tolley (www.tolley.co.uk/taxhorizons). Writing that report left me wanting to explore some of the themes in more detail and to look particularly at the interface between taxpayers (whether individuals or businesses) and tax authorities....