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MIKE TRUMAN looks at the progress towards a taxpayers charter and is not happy with what he sees
Looking at HMRC's new internal review procedure: 30 June
Mrs Moira McCrae (TC34)
Drafts of three clauses
Openness and transparency are key, says trade body
Incorrect information issued
'A plot to slow down tax repayments?'
Taxman owed £17.3bn in overdue payments
'Mail backlogs are no excuse for long HMRC delays'
ROBERT MAAS wonders whether HMRC intend to work with agents or oppress them
RICHARD CURTIS reports on Teresa Graham’s address to the annual meeting of the CIOT
Majority of users will not be affected, promise HMRC
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