Admin

A client made payments into a seed enterprise investment scheme and an enterprise investment scheme in 2012/13 and 2013/14. No certificates were received in time for submission of the 2012/13 tax return

The Revenue is making inappropriate use of penalties

HMRC’s debt-handling methods face the 21^st century

Bristol & West plc, Upper Tribunal (Tax and Chancery Division)

Redhill Islamic Centre Trust (TC3196)

M C Armitage (TC3195)

Streamline your client services

D Urwin (TC3145)

P Bristow (TC3146)

But costs shake-up could still hurt taxpayers, warn campaigners

HMRC have launched a helpline dedicated to tax problems as a result of the current flooding around the UK.

The service – which aims to provide fast and practical advice – is available on 0800 904 7900 from 8am to 8pm Monday to Friday (excluding bank holidays), and 8am to 4pm at weekends.

The Revenue says it will:

Walk-in advice services for taxpayers will be withdrawn in May with the closure of the HMRC’s network of enquiry centres. They will be replaced by a telephone service, the tax authority has announced.

The move follows a seven-month trial in the northeast of England of the new system, which the Revenue claims will allow experts to be brought together in a single call to resolve multiple issues, removing the need for taxpayers to make multiple calls or be transferred around the department.